Indoor Air Quality
- Maintenance Club
After doing some research I decided to purchased a 18 SEER Daikin 4 ton variable speed heat pump condenser for my home, and I’m glad I did. My monthly electric bill is lower and Duke energy applied a $600 rebate as a credit on my account. My Daikin unit is so quite on the outside and this is important as the unit is right outside my master bedroom. My neighbors unit (one of the most common brands), has been noisy since it was installed and continues to make noise. I’m so glad I contacted English Air and met Anton Martin and I absolutely love his English accent. He’s a great guy and very personable. Almost forgot to mention that English Air offers low monthly payment finance options which was a blessing for me. So if you think you can’t afford a new unit, like I did, you’re wrong. One more thing, my unit was installed in June 2018 and I waited to do my review cause I wanted to see how the unit performed. Thank you Anton!
I usually don't write reviews, but I had to with English Air. The were on point and on time with their services. My AC had been out while I was at work, and when I got home in the evening I was sure I was doomed. I reached out to English Air which not only provided me with fast service to restore my AC unit, but also gave me a great deal on a new system. I would recommend English Air to anyone that needs Air Conditioning repair or new systems. They are great!
In short, this company is impressive and does excellent work.
Buying a new heat pump system is not something I had ever done, so a lot of research into brands and vendors was required. Prior to calling English Air, I dealt with several vendors, one of which quoted new systems whose prices rival those of a new compact sedan.
Anton gained my trust during our first conversation. He asked relevant questions and provided recommendations based on my budget. During the official quoting process, while surveying my home, he asked questions I felt were in line with my best interests and delivering the best experience from a new heat pump system. For instance, he explained (and actually did some math) that our return vent is far too small for the size of the heat pump unit being replaced. Years of service calls to other companies (and even walkthroughs with other new installation vendors) and no one ever mentioned that being the cause of the poor air flow we had been experiencing. Anton then provided a solution. I researched his recommendations, and they were all valid. The next day I realized he never once pushed an unnecessary sale, or gimmick, and provided a solution no else had to one of our cooling issues. Knowledge, honesty and seemingly my best interests in mind. Cliche for sure, but lets be serious, as a customer for this kind of work, you want those things. I accepted English Air's quote (which was a good price).
The installation of the system was very well done. The cleanliness of our home was the same condition as it was before the technicians arrived, maybe even a little better. Roman is knowledgeable, personable, explained every step of the installation process, and answered all questions I asked. I was confident there would be no issues with installation as he knows what he is doing. After the installation was completed, he provided further information on the system, how to use it, and recommendations to get the most comfort based on our needs.
Overall, I cannot emphasize enough my pleasure with this entire process. Our home hasn't been this comfortable in...ever.
Maybe I could have found another company as good as English Air, but I highly doubt I would have found one better.
I recently had a compressor that failed and was expecting some push back, but there was absolutely none. Anton walked me through a few things over the phone and when that did not solve the problem he ordered a new compressor. The compressor arrived, was installed, and is working perfectly. I cannot think of another AC company that I would use.
Amazing service! On point every step of the way. Kept in contact on when they were in route and time of arrival. Great to see this type of service still exist, not to mention good pricing!
Always great service from the folks at English Air. Roman was very thorough and took time to explain everything. He even went the extra mile to help me with a warranty claim through carrier to make sure the part I needed was replaced at no additional cost to me. Always honest and helpful I definitely recommend English Air.
Bill & Wendi Ciesla
If you want professionalism, courtesy, promptness, and no high pressure selling or unnecessary billing, English Air is the company you're looking for.
I have been a customer of English Air for many years. Anton has always been so kind and helpful and has provided me with excellent service and a caring follow up. The first time I called on English Air the office was closed after hours and Anton actually answered the phone himself, he was up on a ladder and asked if he could call me back. And he did! Since then, I have learned that he is a very honest person. Chen, in the office coverage, is also so friendly and cares about the disposition of the appointments. So, I will continue to call as I need AC services and feel confident from beginning to end. Thanks, Anton!
Mary Ann Irving